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While I don’t “officially” accept returns or refunds at this point, I do my absolute best to make every transaction run smoothly. If you receive a ruined plant, or your package doesn’t arrive, please let me know and I’ll be happy to send you a replacement free of charge upon availability. Also happy to give refunds on individual circumstances, just let me know what happened :)

I do my best to make sure every order is packed safely for their journey. Still, mail couriers can be unpredictable and there are a hundred ways live plants can be destroyed during transit. Live plants can not be insured with the courier. Let me know and include a picture (if possible) as soon as you receive your defective order, and I’ll take care of it. :)

Probably not! Trees shipped in fall, winter and early spring are usually dormant, and they can arrive looking like a small, lifeless stick. Plant it, give it one good watering, then leave it alone until you see new leaves in spring. Baobabs are wonderful teachers of patience. The tree care guide has the details.

Shipping is free in the US on orders over $35. Under that, you pay the actual USPS rate for your address, shown in the cart before you pay. Orders ship within 7 days. Trees always ship bare root, and during heat waves I may hold a tree until it’s safer to ship.

I ship to the US (including Hawaii, Alaska and the territories) and Canada. I don’t provide phytosanitary certificates. Seeds and bare-root trees to Canada usually arrive without trouble, but customs may inspect the package, and any import duties or fees are paid on delivery. I’m not responsible for customs-related delays. For anywhere else, message me and we’ll see what’s possible.

I don’t accept cancellations, but if there’s a problem with your order, message me as soon as you can and I’ll do my best to sort it out.

Want a buttload of baobabs? Let me know and (depending on what’s available) I’ll set up a special order for you that reflects the wholesale pricing.

Looking specifically for a tiny bonsai baobab or a large happy growing one for outside? Let me know by messaging me or including a note with your order and I’ll do my best to send you the tree you’re looking for.

Every baobab seedling or packet of baobab seeds you receive from California Baobabs should include a germination/care guide, and the full guides are right here on the site. You can also message me anytime and I’ll be happy to share what works and doesn’t (for me). Remember, patience is key when growing baobabs.

I responsibly source seeds that aren’t contributing to the loss of the natural population. I import them in bulk once I’ve found a source I trust, handle the import permits and inspections, and test every batch for viability before it’s sold.